Windows Black Screen: Complete Fix Guide [2025]
There's nothing quite like turning on your computer and getting a black screen instead of Windows. Your PC powers on—you hear the fans, maybe even the startup sound—but the screen just sits there, black. I've been there, and it's annoying. But here's the thing: it's usually fixable, and you probably don't need to take it to a repair shop.
The black screen can happen at different points. Sometimes it's before Windows loads, sometimes right after you log in (with maybe just a cursor staring back at you), and sometimes right after a Windows update. The fix depends on when it happens, but once you know what to look for, you can usually sort it out in half an hour or less.
Quick Check: Is It Your Display or Windows?
Before we dive into Windows troubleshooting, let's rule out a dead monitor or loose cable:
Test Your Display (Takes 2 minutes)If you see colors on the test screen, your monitor is fine and this is a Windows issue. If the screen stays black, check your cables and monitor power first.
Quick Jump to Your Scenario:
Why Does Windows Show a Black Screen?
Knowing what's causing the problem helps you fix it faster. Here's what usually causes it:
Graphics Driver Problems
This is what causes it most of the time. Your graphics driver (NVIDIA, AMD, or Intel) gets corrupted, outdated, or just doesn't work with a Windows update. Sometimes Windows Update installs a driver automatically that breaks things instead of fixing them.
Windows Updates Gone Wrong
Windows updates can corrupt system files during installation. Those big feature updates that come twice a year? They're the worst. The update gets interrupted, or installs wrong, and boom—black screen.
Fast Startup Being Annoying
Windows has this "Fast Startup" feature that's supposed to make your PC boot quicker. In practice, it sometimes stops your display drivers from loading properly. It causes more problems than it's worth on some computers.
Display Connection Issues
Don't ignore the obvious—a loose HDMI cable, wrong input on your monitor, or having multiple monitors plugged in can all make your screen go black.
Less Common Stuff
Explorer.exe crashing, malware, corrupted user profiles, BIOS settings acting up, or your hardware actually dying.
Start Here: Quick Fixes
Try these first. They're simple and fix most black screens:
Solution #1: Force Restart
If this is the first time you're seeing the black screen, start here:
- Hold down the power button for 10-15 seconds until your PC completely shuts off
- Wait about 30 seconds
- Press the power button to turn it back on
- Let Windows load normally
Yeah, I know—"turn it off and on again." But it works more often than you'd think. Clears out temporary glitches.
Solution #2: Check Your Display Connections
If you're on a desktop or using an external monitor, check the cables:
- Turn off your PC completely
- Unplug your display cable (HDMI, DisplayPort, or VGA) and plug it back in firmly—both ends
- Got a graphics card? Make sure the cable's plugged into the graphics card ports, not the motherboard
- Using two monitors? Unplug the second one for now
- Check that your monitor is on the right input (press the input/source button on the monitor)
I've seen this happen a lot after someone moves their computer or bumps a cable by accident.
Solution #3: Wake Up the Display
Sometimes Windows gets confused and thinks your display is asleep:
- Press Windows key + P twice
- Wait 5 seconds
- Press Enter
- Also try Windows + Ctrl + Shift + B—this resets your graphics driver
You might hear a beep with that last one. That's good—it means Windows is resetting the graphics driver.
Black Screen After Login (Cursor Visible)
Can you see your cursor but nothing else? Windows loaded, but Explorer (the desktop) didn't. This happens a lot after updates.
Solution #4: Restart Explorer.exe
If you can see your cursor moving around on a black screen, try this:
- Press Ctrl + Shift + Esc to open Task Manager (if that doesn't work, try Ctrl + Alt + Delete first, then select Task Manager)
- Click "File" in the top-left corner, then "Run new task"
- Type
explorer.exeand hit Enter - Your desktop should pop up within a few seconds
This basically restarts Windows Explorer, which is what displays your desktop, taskbar, and Start menu.
Solution #5: Turn Off Fast Startup
If the black screen keeps happening, Fast Startup is probably the problem:
- Boot into Safe Mode (see Solution #6 below if you need help)
- Press Windows + R, type
control, hit Enter - Go to "Power Options" → "Choose what the power buttons do"
- Click "Change settings that are currently unavailable" (might need admin rights)
- Uncheck "Turn on fast startup (recommended)"
- Save and restart
Your PC will boot a little slower, but who cares if it actually works.
Advanced Solutions
Quick fixes didn't work? These dig deeper:
Solution #6: Boot into Safe Mode
Safe Mode loads Windows with only the essential drivers, which lets you fix problems that prevent normal booting.
Method 1: From a Black Screen
- Hold the power button for 10 seconds to force shutdown
- Turn on your PC
- As soon as you see the Windows logo, hold the power button again to force shutdown
- Do this 3 times total—Windows will automatically enter Recovery Mode
- Click "Advanced options" → "Troubleshoot" → "Advanced options" → "Startup Settings" → "Restart"
- When the menu appears, press 4 or F4 for Safe Mode
Method 2: From the Login Screen (If You Can See It)
- Click the power icon in the bottom-right
- Hold down Shift and click "Restart"
- Follow steps 5-6 from Method 1
Solution #7: Fix Your Graphics Drivers
If your black screen started after a Windows update, this is probably it. The update installed a bad graphics driver.
- Boot into Safe Mode (use Solution #6)
- Right-click the Start button → "Device Manager"
- Expand "Display adapters" to see your graphics card
- Right-click your graphics card (NVIDIA, AMD, or Intel)
- Option A: Click "Properties" → "Driver" tab → "Roll Back Driver" (if it's available, this undoes the recent update)
- Option B: Click "Uninstall device" → Check "Delete the driver software" → Restart. Windows will install a basic driver.
- Once your desktop's back, download the latest driver from NVIDIA, AMD, or Intel (don't use Windows Update)
This fixes most post-update black screens. Get the driver from the manufacturer, not Windows Update—that's the key.
Solution #8: System Restore
Know when the problem started? System Restore can roll your PC back to before it happened:
- Boot into Safe Mode or Windows Recovery
- Press Windows + R, type
rstrui, hit Enter - Click "Next"
- Pick a restore point from before the black screen started (dates are listed)
- Click "Next" → "Finish"
- Wait 10-15 minutes for it to finish
This only works if System Restore was on before. Your files are safe, but recently installed programs might disappear.
Solution #9: Repair Corrupted System Files
Windows has a built-in tool to fix corrupted files. It's worth trying if nothing else has worked:
- Boot into Safe Mode
- Right-click Start and select "Terminal (Admin)" or "Command Prompt (Admin)"
- Type
sfc /scannowand press Enter - This will take 15-30 minutes—let it finish
- If it finds problems, also run
DISM /Online /Cleanup-Image /RestoreHealth - Restart when it's done
Solution #10: Try a New User Account
Sometimes your user profile gets corrupted. Creating a new account can tell you if that's the problem:
- Boot into Safe Mode
- Open Settings and go to Accounts → Family & other users
- Click "Add someone else to this PC"
- Follow the steps to make a new local account
- Restart and log in with this new account
- If your desktop shows up now, your old profile was the problem. You can copy your files from C:\Users\OldUsername\ to the new account
Black Screen After Windows Update
Windows updates are a common trigger for black screens. Here's what to do if your screen went black right after updating:
Solution #11: Uninstall the Recent Update
- Boot into Safe Mode (see Solution #6)
- Go to Settings → Windows Update → Update history → Uninstall updates
- Look for the most recent update at the top of the list
- Click on it and select "Uninstall"
- Restart and see if the black screen is gone
- If this fixed it, you can pause updates for a week or so while Microsoft (hopefully) releases a fix
This works more often than you'd think. Sometimes Microsoft pushes out buggy updates that they later patch.
How to Prevent Windows Black Screen
Reduce the risk of future black screens with these best practices:
Keep Drivers Updated
Update graphics drivers from manufacturer websites (NVIDIA/AMD/Intel) monthly, not Windows Update.
Enable System Restore
Settings → System → About → System protection → Configure → Turn on. Creates safety net for issues.
Disable Fast Startup
If you've had black screens before, keep Fast Startup disabled permanently.
Clean Install Windows Yearly
Fresh Windows install every 12-18 months prevents accumulated system file corruption.
Test Display Hardware
Use our free black screen testing tool quarterly to check for dying hardware.
Backup Regularly
Automatic backups to external drive or cloud ensure you never lose data during fixes.
Still Having Issues? Test Your Display Hardware
If none of the solutions above worked, it might be a hardware problem (monitor, cable, graphics card). Our free tool helps you diagnose:
- ✓ Dead pixels and backlight issues
- ✓ Display connection problems
- ✓ Graphics card failures
- ✓ Monitor vs PC troubleshooting
Frequently Asked Questions
Why is my Windows 10 screen black but my computer is running?
Explorer.exe (your desktop) didn't start, or your graphics driver crashed. The PC boots fine, but the display system isn't. Try restarting Explorer (Solution #4) first, then check your graphics drivers (Solution #7).
How do I fix a black screen with cursor on Windows 11?
Press Ctrl + Shift + Esc → File → Run new task → Type "explorer.exe" → Enter. This restarts your desktop. If it keeps happening, turn off Fast Startup (Solution #5).
What causes black screen after Windows update?
Windows updates love installing graphics drivers that don't work with your hardware. Boot into Safe Mode and either uninstall the recent update (Solution #11) or roll back your graphics drivers (Solution #7).
Can I fix Windows black screen without Safe Mode?
Some fixes work without Safe Mode: force restart (Solution #1), restart Explorer through Task Manager (Solution #4), or reset the graphics driver (Win + Ctrl + Shift + B). But you'll need Safe Mode for deeper fixes.
Is Windows black screen a hardware or software problem?
Usually software—drivers, Windows files, or Explorer crashing. Hardware problems (dead graphics card, broken monitor, loose cable) are less common. To test: try another monitor or cable, or use our black screen testing tool on a different PC. If it works there, your hardware's probably fine.
Why does my screen go black randomly while using Windows?
Random black screens (not at startup) mean your graphics driver is crashing or your GPU is overheating. Check: (1) Update your graphics driver, (2) Check GPU temps with HWMonitor and clean your fans, (3) Your power supply might be failing, (4) Monitor cable could be loose.
How long should I wait on a black screen before forcing restart?
5 minutes tops. If Windows hasn't loaded after 5 minutes, it's stuck. Force restart is safe—hold the power button for 10 seconds, wait 30 seconds, then turn it back on.
Will I lose my files fixing a Windows black screen?
No. None of the solutions above (driver updates, Safe Mode, System Restore) will delete your files. Even a full Windows reinstall won't delete them if you choose "Keep my files." But back up important stuff anyway, just to be safe.
Related Resources
Laptop Black Screen Fixes
Laptop-specific solutions including battery reset and hardware diagnostics
YouTube Black Screen Fix
Fix black screens specifically in YouTube videos
Discord Black Screen Fix
Resolve black screens in Discord screen sharing
Free Black Screen Tool
Test your display for hardware issues
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