Windows Black Screen: Complete Fix Guide [2025]

Few things are more frustrating than turning on your computer and being greeted by a black screen. Your Windows 10 or 11 PC powers on, you hear the fans running, maybe even the Windows startup sound, but the screen stays completely black. You're not alone—this is one of the most common Windows issues, and the good news is that it's usually fixable without professional help.

The black screen can show up at different times: before Windows even loads, right after you log in (sometimes with just a cursor blinking at you), or right after installing a Windows update. Each scenario has different causes, but I've found that most of them can be fixed in under 30 minutes once you know what to try.

Quick Check: Is It Your Display or Windows?

Before we dive into Windows troubleshooting, let's rule out a dead monitor or loose cable:

Test Your Display (Takes 2 minutes)

If you see colors on the test screen, your monitor is fine and this is a Windows issue. If the screen stays black, check your cables and monitor power first.

Why Does Windows Show a Black Screen?

Understanding what's causing your black screen helps you pick the right fix. Here are the usual suspects:

Graphics Driver Problems

This is the #1 cause in my experience. Your graphics driver (NVIDIA, AMD, or Intel) might be corrupted, outdated, or just incompatible with a recent Windows update. Sometimes Windows Update automatically installs a driver that doesn't play nice with your hardware.

Failed Windows Updates

Windows 10 and 11 updates can sometimes corrupt system files during installation, especially those big feature updates that come twice a year. The update might get interrupted or install incorrectly.

Fast Startup Feature

Windows' Fast Startup sounds great in theory, but it can prevent your display drivers from initializing properly on certain computers. It's supposed to make your PC boot faster, but sometimes it causes more problems than it solves.

Display Connection Issues

Don't overlook the simple stuff—a loose HDMI cable, wrong input source on your monitor, or confusion from having multiple monitors can all cause a black screen.

Other Causes

Less common but still possible: Explorer.exe crashes, malware, corrupted user profiles, BIOS settings, or actual hardware failure.

Start Here: Quick Fixes

Try these simple solutions first. They fix most black screen problems and take less than 5 minutes:

Solution #1: Force Restart

This is your first move, especially if this is the first time you're seeing the black screen:

  1. Hold down the power button for 10-15 seconds until your PC completely shuts off
  2. Wait about 30 seconds
  3. Press the power button to turn it back on
  4. Let Windows load normally

I know this seems too simple, but you'd be surprised how often it works. It's safe to try and clears out any temporary system glitches.

Solution #2: Check Your Display Connections

If you're using a desktop PC or external monitor, check your cables:

  1. Turn off your PC completely
  2. Unplug your display cable (HDMI, DisplayPort, or VGA) and plug it back in firmly at both ends
  3. If you have a graphics card, make sure the cable is plugged into the graphics card ports (not the motherboard ones)
  4. If you're using two monitors, try unplugging the second one temporarily
  5. Check that your monitor is set to the right input source (press the input/source button on the monitor)

This catches a lot of people after they've moved their computer or accidentally bumped a cable.

Solution #3: Wake Up the Display

Sometimes Windows thinks your display is asleep or in the wrong mode:

  1. Press Windows key + P twice
  2. Wait 5 seconds
  3. Press Enter
  4. Also try pressing Windows + Ctrl + Shift + B — this resets your graphics driver

You might hear a beep when you press that last key combo. That's normal—it means Windows is resetting the graphics driver.

Black Screen After Login (Cursor Visible)

If you can see your cursor but no desktop, that means Windows loaded but the desktop environment (Explorer) didn't. This often happens after updates.

Solution #4: Restart Explorer.exe

If you can see your cursor moving around on a black screen, try this:

  1. Press Ctrl + Shift + Esc to open Task Manager (if that doesn't work, try Ctrl + Alt + Delete first, then select Task Manager)
  2. Click "File" in the top-left corner, then "Run new task"
  3. Type explorer.exe and hit Enter
  4. Your desktop should pop up within a few seconds

This basically restarts Windows Explorer, which is what displays your desktop, taskbar, and Start menu.

Solution #5: Turn Off Fast Startup

If the black screen keeps coming back, Fast Startup might be the culprit:

  1. Boot into Safe Mode (see Solution #6 below if you need help)
  2. Press Windows + R, type control, and press Enter
  3. Go to "Power Options" then "Choose what the power buttons do"
  4. Click "Change settings that are currently unavailable" (you might need admin rights)
  5. Uncheck the box next to "Turn on fast startup (recommended)"
  6. Save your changes and restart

Your PC will boot a bit slower without Fast Startup, but it's worth it if it fixes your black screen problem.

Advanced Solutions (10-20 Minutes)

If quick fixes didn't work, try these more thorough solutions:

Solution #6: Boot into Safe Mode

Safe Mode loads Windows with only the essential drivers, which lets you fix problems that prevent normal booting.

Method 1: From a Black Screen

  1. Hold the power button for 10 seconds to force shutdown
  2. Turn on your PC
  3. As soon as you see the Windows logo, hold the power button again to force shutdown
  4. Do this 3 times total—Windows will automatically enter Recovery Mode
  5. Click "Advanced options" → "Troubleshoot" → "Advanced options" → "Startup Settings" → "Restart"
  6. When the menu appears, press 4 or F4 for Safe Mode

Method 2: From the Login Screen (If You Can See It)

  1. Click the power icon in the bottom-right
  2. Hold down Shift and click "Restart"
  3. Follow steps 5-6 from Method 1

Solution #7: Fix Your Graphics Drivers

This is often the real fix if your black screen started after a Windows update. The update might have installed a buggy graphics driver.

  1. Boot into Safe Mode (use Solution #6)
  2. Right-click the Start button and select "Device Manager"
  3. Expand "Display adapters" to see your graphics card
  4. Right-click on your graphics card (NVIDIA, AMD, or Intel)
  5. Option A: Click "Properties" → "Driver" tab → "Roll Back Driver" (if the button is available, this undoes the recent driver update)
  6. Option B: Click "Uninstall device" → Check "Delete the driver software" → Restart. Windows will install a basic driver that should work.
  7. Once you can see your desktop again, download the latest driver directly from NVIDIA, AMD, or Intel (don't use Windows Update for this)

In my experience, this fixes the majority of post-update black screens. The key is getting the driver from the manufacturer's website, not from Windows Update.

Solution #8: System Restore

If you know when the problem started (like right after an update or installing some software), System Restore can roll your PC back to that point:

  1. Boot into Safe Mode or Windows Recovery
  2. Press Windows + R, type rstrui, and press Enter
  3. Click "Next"
  4. Pick a restore point from before your black screen started (you'll see the dates listed)
  5. Click "Next" then "Finish" to confirm
  6. Give it 10-15 minutes to finish

Important: This only works if System Restore was already turned on before the problem started. Your files won't be deleted, but recently installed programs might be removed.

Solution #9: Repair Corrupted System Files

Windows has a built-in tool to fix corrupted files. It's worth trying if nothing else has worked:

  1. Boot into Safe Mode
  2. Right-click Start and select "Terminal (Admin)" or "Command Prompt (Admin)"
  3. Type sfc /scannow and press Enter
  4. This will take 15-30 minutes—let it finish
  5. If it finds problems, also run DISM /Online /Cleanup-Image /RestoreHealth
  6. Restart when it's done

Solution #10: Try a New User Account

Sometimes your user profile gets corrupted. Creating a new account can tell you if that's the problem:

  1. Boot into Safe Mode
  2. Open Settings and go to Accounts → Family & other users
  3. Click "Add someone else to this PC"
  4. Follow the steps to make a new local account
  5. Restart and log in with this new account
  6. If your desktop shows up now, your old profile was the problem. You can copy your files from C:\Users\OldUsername\ to the new account

Black Screen After Windows Update

Windows updates are a common trigger for black screens. Here's what to do if your screen went black right after updating:

Solution #11: Uninstall the Recent Update

  1. Boot into Safe Mode (see Solution #6)
  2. Go to Settings → Windows Update → Update history → Uninstall updates
  3. Look for the most recent update at the top of the list
  4. Click on it and select "Uninstall"
  5. Restart and see if the black screen is gone
  6. If this fixed it, you can pause updates for a week or so while Microsoft (hopefully) releases a fix

This works more often than you'd think. Sometimes Microsoft pushes out buggy updates that they later patch.

How to Prevent Windows Black Screen

Reduce the risk of future black screens with these best practices:

✅ Keep Drivers Updated

Update graphics drivers from manufacturer websites (NVIDIA/AMD/Intel) monthly, not Windows Update.

✅ Enable System Restore

Settings → System → About → System protection → Configure → Turn on. Creates safety net for issues.

✅ Disable Fast Startup

If you've had black screens before, keep Fast Startup disabled permanently.

✅ Clean Install Windows Yearly

Fresh Windows install every 12-18 months prevents accumulated system file corruption.

✅ Test Display Hardware

Use our free black screen testing tool quarterly to check for dying hardware.

✅ Backup Regularly

Automatic backups to external drive or cloud ensure you never lose data during fixes.

Still Having Issues? Test Your Display Hardware

If none of the solutions above worked, it might be a hardware problem (monitor, cable, graphics card). Our free tool helps you diagnose:

  • ✓ Dead pixels and backlight issues
  • ✓ Display connection problems
  • ✓ Graphics card failures
  • ✓ Monitor vs PC troubleshooting
→ Start Free Display Test (No signup required)

Frequently Asked Questions

Why is my Windows 10 screen black but my computer is running?

This usually means Explorer.exe (Windows desktop environment) failed to start, or your graphics driver crashed. The PC boots fine, but the display system isn't working. Try Solution #4 (Restart Explorer) first, then Solution #7 (Graphics drivers).

How do I fix a black screen with cursor on Windows 11?

Press Ctrl + Shift + Esc → File → Run new task → Type "explorer.exe" → Press Enter. This restarts the desktop environment. If it keeps happening, disable Fast Startup (Solution #5).

What causes black screen after Windows update?

Windows updates often install new graphics drivers that conflict with your hardware, or introduce bugs. The fix: Boot into Safe Mode → Uninstall the recent update (Solution #11) or rollback graphics drivers (Solution #7).

Can I fix Windows black screen without Safe Mode?

Some fixes work without Safe Mode: Force restart (Solution #1), restart Explorer via Task Manager (Solution #4), graphics driver reset (Win + Ctrl + Shift + B). But Safe Mode is essential for deeper fixes like driver updates and System Restore.

Is Windows black screen a hardware or software problem?

90% of cases are software (drivers, Windows files, explorer.exe). Only 10% are hardware (failing graphics card, monitor, cable). To test: Use another monitor/cable, or try our black screen testing tool on a different PC - if it works, your hardware is likely fine.

Why does my screen go black randomly while using Windows?

Random black screens during use (not startup) are usually graphics driver crashes or overheating. Check: (1) Graphics driver needs update, (2) GPU overheating (clean fans, check temps with HWMonitor), (3) Power supply failing, (4) Monitor cable loose.

How long should I wait on a black screen before forcing restart?

Wait 5 minutes max. If Windows hasn't loaded after 5 minutes, it's stuck and force restart is safe. Hold power button 10 seconds to shut down, wait 30 seconds, then power on.

Will I lose my files fixing a Windows black screen?

No. All solutions above (driver updates, Safe Mode, System Restore, etc.) preserve your personal files. Only a full Windows reinstall would risk data - and even then, choosing "Keep my files" option protects them. Always backup important files just in case.

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